Planning policies / updated August 28, 2026

Clear expectations.
Before check-in.

What our fee covers, what you book, which costs are separate, and what happens when a provider changes the plan.

01

Our fee pays for planning and support

Your Check-In Studios fee covers the work listed in your written proposal, such as research, itinerary design, timing, booking links, content planning, vendor coordination, remote help, or on-site support.

02

You usually book travel providers directly

Unless your written proposal says otherwise, you make and pay for hotels, flights, restaurants, tickets, transportation, activities, and other travel services directly. Your contract for those services is with the provider you choose.

03

Trip and creative-team costs are separate

Hotels, transportation, meals, reservations, tickets, local vendors, photographers, videographers, editors, permits, rentals, and styling are not included in the planning fee unless your proposal clearly says they are.

04

Availability can change before you book

Prices, hours, availability, venue rules, and provider policies can change. We check important details for your dates and include backups where appropriate, but a recommendation is not a guaranteed reservation.

05

Changes follow the agreed support window

Your proposal explains the revisions and trip support included in your package. Provider cancellations, refunds, credits, and schedule changes remain subject to that provider's rules.

06

On-site work has additional expenses

Full Check-In requires the client to cover Courtney's approved transportation, hotel, ground travel, meals, and other work expenses in addition to the service fee. Those costs are reviewed before the agreement is signed.

07

Independent partners remain independent

Photographers, videographers, drivers, hotels, restaurants, venues, and other providers are independent businesses. Check-In Studios can recommend or coordinate them as part of your package, but does not control their separate policies or performance.

08

Your proposal is the final agreement

This page is a plain-language overview. Your signed proposal or service agreement controls the final work, fees, dates, responsibilities, revision limits, cancellation terms, and approved expenses for your project.

Questions about your trip?

Start with the
details you know.

We will explain the exact service and responsibilities before you decide to book.

Build your trip brief